Withdrawals
Withdrawals at Mr Play in Canada are handled in CAD and follow a straightforward, trackable process. Interac, e-wallets, cards, and bank transfers are supported, so you can balance speed and convenience. Exact timing depends on the method, but the steps stay consistent to help prevent avoidable delays.
Navigation
Interac is a popular option in Canada because funds arrive directly in local bank accounts. E-wallets can add privacy and may move faster once a request is approved. Cards and bank transfers remain available for players who prefer more traditional banking options.
Methods, limits, and practical notes
Select the withdrawal method that matches your preferred timeline and the details you’re able to provide. Most options come with no casino withdrawal fees, although your bank or card issuer may apply charges. Cryptocurrency withdrawals are not offered at this time.
| Method | Typical processing time | Limits & notes |
|---|---|---|
| Interac | 1–3 business days |
|
| MuchBetter | Instant–1 day |
|
| ecoPayz | 1 day |
|
| Visa/Mastercard | 3–6 business days |
|
| Bank transfer | 2–6 business days |
|
| Minimum withdrawal | Varies by method | 10.00–20.00 CAD |
| Maximum per withdrawal | Standard cap per request | 7,000.00 CAD |
| Monthly maximum | Range depends on account level | 50,000.00–100,000.00 CAD |
How to request a payout
Requesting a withdrawal at Mr Play follows the same basic structure across methods. Double-check your details before confirming, as mismatches can slow down approval. After you submit the request, an email update should be sent to confirm it’s in progress.
- Select “Cashier” or “Withdrawal” from your account menu.
- Choose a method such as Interac, an e-wallet, a card, or bank transfer.
- Enter an amount within the supported limits.
- Add any required payment details, then review everything for accuracy.
- Confirm the request and wait for the email confirmation.
Withdrawal times in Canada
In many cases, Interac and e-wallet withdrawals arrive within 1–3 business days. MuchBetter and ecoPayz are often the quickest, depending on the payment flow and approval stage. Card and bank transfer withdrawals can take longer due to banking cycles and regulations, with timing up to 6 business days.
Verification and security checks
Before a first withdrawal, verification (KYC) is required to protect accounts and align with Canadian compliance standards. Make sure your documents match your profile details and that uploads are clear and readable. These checks help reduce fraud and support responsible gambling controls.
- Government-issued photo ID for identity verification.
- Proof of address, such as a utility bill or bank statement.
- Proof of payment method, when required for confirmation.
Keep withdrawals moving smoothly
A few quick checks can prevent delays, especially on a first cashout. Confirm you’ve met any wagering requirements before requesting a payout, and review payment details carefully. If processing runs beyond the expected window, support can help you verify the status and next steps.
- Complete KYC before requesting your first withdrawal.
- Use Interac or an e-wallet for the shortest typical processing time.
- Confirm bonus terms and clear wagering requirements ahead of withdrawal.
- Contact support if the request exceeds the estimated timeframe.
Support when something stalls
Support is available 24/7 via live chat or email for withdrawal questions. They can help confirm verification progress, clarify payment details, and troubleshoot failed transactions. When you reach out, having your request information ready can speed up resolution.